Thinking about buying a diamond online? You’re not alone…

If you are thinking about buying a diamond online, you are not alone, according to comScore, consumer purchases of jewelry and watches online have increased approximately 14% over the past year, which is a pretty substantial increase when you stop to consider that when we first launched Nice Ice online back in 1996, everybody in the industry thought that we were crazy! Well everybody except for a few other diamond dealers who were right there blazing the trail for everybody else to follow… oh those were the days! Imagine a world where detailed diamond grading information was not readily available to the public and consumers bought whatever their local jeweler recommended without question and without expecting things like diamond grading reports, clarity photographs, images of the diamond as seen through reflector scopes like ASET scopes, Ideal Scopes, and Hearts & Arrows viewers… crazy.

The early days of internet diamonds:

Would you believe that our presence on the internet was so upsetting to the retail jewelry industry that fifty jewelers from a trade organization known as Polygon actually filed a lawsuit against us for “disclosure of proprietary information to the public” and “disparagement of an entire industry” as in the ENTIRE industry? We were so proud! Imagine being able to disparage an entire industry… but apparently their opinion was unsubstantiated because they withdrew the lawsuit after receiving just one letter from the law firm which we hired which specialized in First Amendment Law… ah yes, that is an interesting concept!

But what does any of this have to do with your decision to purchase a diamond or jewelry item online today? Credibility and longevity for one thing… those of us who were around in the early “Wild West” days of slinging diamonds over the internet grew our online business by adhering to old fashioned values such as honesty, integrity and value… we had to or we wouldn’t be in business today.

I’m talking about online vendors such as Brian Gavin Diamonds, High Performance Diamonds, James Allen, and even Blue Nile. While some of the names have changed to create a greater sense of brand recognition, the people behind these companies have been around since the inception of diamonds on the internet, and I’m proud to call the people who own and operate these companies my friends.

Is it safe to buy a diamond online?

One of the most frequent questions that people ask me is whether it is safe to buy a diamond online, and my answer is that it depends on which company you are talking about because some online diamond vendors are definitely more reputable than others… needless to say I consider the companies mentioned previously to be top notch and this is based upon years of experience dealing with them.

Dealers like Brian Gavin, High Performance Diamonds, and James Allen have established themselves as specialists in the realm of super ideal cut diamonds which have been cut to proportions which are optimized to exhibit the highest levels of light return and sparkle! While vendors such as Blue Nile and newcomer Ritani tend to focus on a broader range of proportions which appeals more to budget conscious buyers.

All of these companies have proven track records of fulfilling customer orders in a prompt and efficient manner and offer generous inspection periods and hassle free return policies which are clearly outlined on their web sites in writing. Although Ritani is a newcomer to direct sales online, they are an established jewelry designer which is backed by a well known diamond cutter and has an excellent reputation throughout the industry.

While the safest way to purchase a diamond engagement ring online might seem like a credit card, the reality is that I would not hesitate to initiate a wire transfer to any one of these companies, and paying by cash / wire transfer provides you with a discount which can result in some pretty substantial savings!

How to evaluate diamonds online:

One of the biggest challenges that online diamond buyers face is that they are unable to see the actual diamond in-person before placing their order… this was more of a challenge in the early days of the internet diamond business when we were still trying to figure out how to provide people with the data required to back up our claims that the diamonds we offered were cut to better proportions and a higher degree of optical symmetry than most retail jewelers even knew existed.

Diamond details page for Brian Gavin Signature diamond, AGS 104066186018These days vendors like Brian Gavin and High Performance Diamonds provide extremely extensive diamond details pages, like the one pictured to the left for a 1.732 carat, G-color, SI-1 clarity, Brian Gavin Signature diamond, which provide you with high resolution copies of the Diamond Quality Documents (DQD) issued by the American Gem Society Laboratory for their ideal cut diamonds, but also high resolution video of the diamonds, as well as photographs of the diamonds as seen through the various reflector scopes (ASET, Ideal Scope, Hearts and Arrows viewer) used to grade the optical symmetry of the diamond.

[separator]

James Allen provides video for the diamonds in their inventory and images of the hearts and arrows patterns visible within their True Hearts brand diamonds, but does not provide ASET or Ideal Scope images on their diamond details pages…

Blue Nile pretty much only provides a copy of the diamond grading report and a secondary diamond grading report for their Signature Diamonds which makes it practically impossible to judge the optical symmetry of the diamonds being offered, but they offer one of the most extensive virtual inventories of GIA graded diamonds at price points which can be quite good.

Ritani provides a copy of the diamond grading report and a video of the diamond, however you need to look closely to determine whether the photograph being provided of the diamond is of the actual diamond or a stock photograph being used to represent what the diamond most likely looks like… one of the benefits of working with Ritani is that you can order the diamond and engagement ring online, and have it shipped to a local authorized Ritani jeweler where you can look at it in-person before deciding to complete your purchase. One of the downfalls of this business model is that with authorized Ritani dealers in practically every state, they have to collect sales tax for all online transactions regardless of where you live… as opposed to other online dealers who only have to collect sales tax from customers who live in the state where they operate out of.

If you’re considering buying a diamond online, feel free to take advantage of my free Personal Diamond Shopper service, I’ll be happy to assist you with evaluating the details of the diamond and assist you with your search.

Todd Gray
Todd Gray is a professional diamond buyer with 30+ years of trade experience. He loves to teach people how to buy diamonds that exhibit incredible light performance! In addition to writing for Nice Ice, Todd "ghost writes" blogs and educational content for other diamond sites. When Todd isn't chained to a desk, or consulting for the trade, he enjoys Freediving! (that's like scuba diving, but without air tanks)
Todd Gray

@NiceIceDiamonds

Professional diamond buyer with 30+ years trade experience in the niche of super ideal cut diamonds. In my free time, I enjoy freediving & photography.
The incredible #story behind the Sirisha diamond necklace by @BrianGavin 71 #Diamonds cut to order #Amazinghttps://t.co/dHOo1T99xT - 1 year ago

Leave a Comment:

2 comments
Dennis Nix says December 31, 2016

HelloTodd…. My daughter wants to sell her 3.21 carat princess diamond ring, clarity is Si1, color G, I have the Appraisal . Replacement value as shown on the appraisal is $53,730.00..Would you know of a dealer that might be interested in purchasing such a ring? Dennis Nix

Reply
    Todd says December 31, 2016

    Hi Dennis,

    First of all, let me say Happy New Year! May it bring better health, happiness and prosperity to all…

    The value stated on a jewelry appraisal is a factor which is relative to the nature of the appraisal and the appraiser. Many jewelry stores issue appraisals which are over-inflated, in a marketing ploy that is designed to make the buyer think they got a great deal. More reputable dealers will state the value of an appraisal based upon the purchase price, and then might provide a second valuation based upon the current market value of the diamond. Which might be different between say, the price paid for a diamond online, and the same diamond if purchased in a high-end retail jewelry store.

    If the diamond has a diamond grading report issued by an independent gemological laboratory, such as the AGS, GIA, HRD (top tier laboratories) then feel free to email it to me at Diamonds[insert at symbol]niceice.com and I’ll see whether I can find some “comps” for it, and give you an idea of what a diamond with those characteristics might be worth. This article on how to sell your diamond contains some tips and insights for doing that.

    All the best,

    — Todd

    Reply
Add Your Reply